Client Resources

Client Resources

Absolutely no firearms, illegal medications or contraband are permitted on board or in the luggage/storage compartments of our vehicles.

     Crossing Border Clients:

Please be ready with a passenger manifest including the passenger name, date of birth, passport number, and citizenship.  Please have work visas in place prior to crossing the border.

You MUST have a carnet if you are taking ANY work related tools of the trade across the border.  This includes, but is not limited to instruments, tools, production equipment, and merchandise.  Personal luggage only (clothes, etc) can cross without a carnet.  The driver will not attempt to cross the border without knowing that a carnet is on board if they see any tools of the trade on board.  You will be turned back.

     Trailer Information and allowable weights:

We utilize 8.5′ x 14′ enclosed cargo trailers with ramp doors, with e-track logistics track, load bars and straps included.  Please provide 3 locks to secure the trailer on your tour.

Your maximum pay load may be no more than 6000 lbs.  This means that all equipment and products that you load into the trailer may not exceed the recommended weight. Be aware that just because there may still be space inside the trailer, doesn’t mean you haven’t reached the maximum allowable weight. Including the trailer weight, the combined weight of trailer and equipment may not exceed 10000 lbs.  This is for safety.  Should you require more weight capacity, we recommend a truck be used for your tour.  Please keep in mind, trailers add to your drive time and lessen fuel economy.  Trailers will be weighed immediately following loading and alternate shipping arrangements are your responsibility should the trailer be over weight.

 Trailer Dimensions – Actual

     Driver Hours of Service Regulations:

Please review the information in the links below.  Our drivers are required to operate legally while on tour.  Please keep in mind that driver rest periods are for your safety and using the coach as a taxi or interrupting the drivers rest period to move a coach seriously impacts the driver.  We will work with you to plan arrival timing and parking at venues.  Remember, the driver is responsible for passenger lives while operating the coach and we want you and other passengers confident the driver has had sufficient rest.

USA Hours of Service Rules

Canadian Hours of Service Rules

     Forms:

Credit_Card_Authorization_revised_3 3 14 1 pdf.pdf

     Electronic Logs for Drivers and impact on tour schedules:

Effective December 2017, drivers of trucks and buses will be required to use electronic log books to record their hours of service.  The regulations apply to vehicles manufactured in 2000 and newer.  Electronic logs are widely used in Europe and are coming to North America.  Essentially every time a driver starts their vehicle they will be required to log ON DUTY affecting their available hours of service.  ELD’s may be required to be connected to engine computers.  Time will tell how ELD’s will affect touring schedules.  We will update more new information as it becomes available.